About
Fueling a vision
At Provide Hotel services, I bring 32 years of experience in the hotel cleaning industry to the table. Throughout my career, I have gained deep insights into the challenges faced by housekeeping departments in hotels. My journey began working for various agencies, where I witnessed firsthand the continuous problems stemming from a lack of proper tools, insufficient maintenance of working equipment, and a general lack of support for the team, which often led to low morale and poor cleaning.
These challenges fueled my passion to create a better approach to hotel cleaning services, leading me to establish Provide Hotel Services. Our mission is to address these issues head-on and deliver tailored solutions that enhance operational efficiency and improve the overall guest experience.
We are committed to providing exceptional cleaning services while supporting hotel staff with the tools and resources they need to succeed. With our expertise, we aim to set a new standard in the industry, ensuring that every hotel we work with can thrive and provide a welcoming environment for their guests.
Our Services
Our cleaning services can be fully utilised or tailored to meet your hotel's needs.
Room Cleans
Our company offers high-quality room cleaning services providing bed making, thorough dusting, vacuuming, and sanitation using a colour coding cloth system to prevent cross contamination. A stand out feature of our service is that we include carpet cleaning at no extra cost. With us, you can enjoy a fresh, inviting space without hidden fees,
Smart Phone Housekeeping Software
Our real-time cleaning app enhances hotel cleaning services by tracking all cleaning tasks and productivity seamlessly. With full room audits recorded, it ensures that every corner of your hotel is thoroughly cleaned and maintained. This innovative solution not only increases efficiency but also improves accountability among staff, leading to exceptional guest satisfaction. Stay organised and elevate your hotel's cleanliness standards with this trending technology.
Public Areas
Our hotel service provides thorough cleaning of all public spaces such as reception area, coffee lounges, toilets and corridors to ensure a welcoming and safe environment. In function and conference rooms, we ensure they are cleaned to high standards before and after any event. Our commitment to cleanliness enhances guest satisfaction and supports successful events.
Your Trusted Partner
Discover the benefits why partnering with Provide Hotel Services is the best choice for your cleaning needs. We believe in personally selecting our team members to build trust and foster close working relationships. This approach creates a cohesive environment that translates to high-quality service for our clients.
Industry analysis consistently indicates that hotels generally achieve lower over all costs by using contract cleaning teams. The savings come from converting fixed costs into variable costs and eliminating various hidden expenses associated with in-house labour.
key areas of cost reduction include;
Reduced Labour costs- Hotels save significantly on expenses related to in-house staff, such as salaries, benefits, paid leave (holiday/sick pay), payroll taxes.
Elimination Of Operational overhead- we provide all equipment, cleaning supplies, and machinery, removing the need to invest in or maintain.
Increased Flexibility- we can adjust cleaning staff levels quickly to match flucutating occupancy rates during peak seasons versus slow months without the challenges of over staffing or high turnover.
Predictable Pricing- Our services come with fixed pricing and a more predictable budget, eliminating unexpected costs associated with staff turnover and equipment breakdowns.
Insurance Policies- You will eliminate all Insurance, training, and compliance costs.
Affordable Rates
At Provide, We encourage a 3 month trial to ensure you are happy with Our Services, we aim to offer transparent and fair pricing. We do not charge for head housekeepers or deputies: instead our pricing model is based on a per room cleaning fee.
With very competitive pricing at £11.60 per room clean in the quieter months and a slightly higher rate in peak seasons June-Sept at £12.30 due to higher operational costs. we aim to clean 2.5 rooms per hour (depending on room type). £18 per hour for public area cleaning, we ensure a spotless environment for your guests. Our services include carpet cleans and deep cleans at no extra cost in guest rooms only, these would normally take place in the off peak season.
To ensure a sustainable partnership, we implement a 40% occupancy charge if the hotel's occupancy rate falls below 40%. This policy helps us maintain service quality and supports our operational costs during periods of low occupancy.
We believe this approach allows for flexibility while ensuring that the hotel receives the highest standard of cleaning services, regardless of occupancy levels.
Comprehensive Service
BIC Training
We are dedicated to ensuring that all our housekeeping staff receive comprehensive BIC training. This training equips our team with the essential skills and knowledge to maintain high standards of cleanliness and safety. By investing in their development, we guarantee a consistent and professional service for our clients Your satisfaction is our priority!
Transition And Employment Contracts
We prioritise a seamless transition for your existing staff, ensuring that every step of the process is handled with care and efficiency. commitment to clear communication and support helps to alleviate concerns, allowing your team to adapt smoothly to new changes. We believe that a positive transition experience is essential for maintaining morale and productivity
Cost-Effective Solutions
We focus on cost management by providing linen management services to control expenses. We provide all equipment, cleaning supplies, and machinery, removing the need for you to invest in, maintain, and replace items. This enables you to Enjoy efficient cleaning solutions without compromising on quality.
I am proud to be announcing the launch of my new business! As I embark on this exciting journey, I recognise that building a solid client base takes time. Understanding the importance of trust in our industry, I wanted to ensure that potential clients wouldn't have to rely solely on my word. To gain insight into my character and work ethic, I reached out to former employers and agency owners for their honest feedback. I was genuinely honoured by their responses, and I am sharing their insights with you to offer a better understanding of who I am and the commitment I bring to my work.
"Trust Through Experience"
Trustworthy Voices
As a hotel manager for many years,I have had the pleasure of working with Janine for an extended period. Her tenure as head housekeeper at Ibis Hotel showcased her exceptional level of expertise and dedication. when I found myself at another hotel that was struggling, I knew exactly who to turn to. Janine took on the challenge with enthusiasm and a clear vision.
Her ability to revitalise the housekeeping department was nothing short of impressive. she implemented efficient systems, she built and trained her team from scratch, the turn around was swift, not only did cleanliness and organisation improve, but the existing team became more motivated and cohesive.
Janine's professionalism, attention to detail, and leadership skills are unparalleled. I have no doubt she will thrive in her own hotel cleaning business, and I cannot recommend her enough for any endeavor she pursues.
Paul Upton- Hotelcare
"As an agency area manager, I had the privilege of employing Janine as the head housekeeper of the Dolphin Hotel. From day one, she flourished in her role. She not only maintained the highest standards of cleanliness but also brought a sense of professionalism that resonated throughout the team. showing immense potential in the business I felt compelled to pass her details on to other hotel managers, including Paul Upton, knowing she would make a significant change in other hotels as well. Janine's work ethic is truly commendable, "I am confident she will excel" in her own agency business, I would recommend her to any organisation seeking housekeeping for their hotel.
Dawn Marks- Accor Hotels
"I employed Janine at the Highfield House many years ago, and from the start, She proved to be an invaluable asset. She is loyal, honest, and, most importantly, trustworthy. With a large team under her management, Janine had everything in hand, ensuring that operations ran smoothly and efficiently. Her ability to lead and maintain high standards made a difference to our establishment."
Ashley Hotels
Contact us to learn more!
Fill out the form below, give us a call, or drop us an email. Let us take care of the housekeeping, so you can focus on delivering exceptional experiences for your guests. we look forward to partnering with you!